Research Article Open Access
Experience and Cost of Pediatric Gastroenteritis to Families: A Survey of Malaysian and Vietnamese Parents
Azmi S1,2* and Reginald P1,2
1Veras Research, Petaling Jaya, Selangor, Malaysia
2Azmi Burhani Consulting, Petaling Jaya, Selangor, Malaysia
*Corresponding author: Soraya Azmi, Managing Director, Veras Research, Metropolitan Square, W103A, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia, Tel: +6-03-7725 7500; Fax: +6-03-7733 7510; E-mail: @
Received: December 16, 2014; Accepted: February 18, 2015; Published: February 20, 2015
Citation: Azmi S, Reginald P (2015) Experience and Cost of Pediatric Gastroenteritis to Families: A Survey of Malaysian and Vietnamese Parents. Gastroenterol Pancreatol Liver Disord 2(1): 1-8.
Abstract Top
Objective: Similar to other parts of the world, gastroenteritis is an important cause of morbidity among children in South East Asia. We conducted a study to better understand the experience of pediatric gastroenteritis families from a parental perspective in Malaysia and Vietnam. It is also to explore cost and productivity loss associated with pediatric gastroenteritis incurred by families.

Methods: A survey was conducted between August 2012 and April 2013 in Malaysia and Vietnam. A total of 245 and 307 questionnaires were completed by respondents selected by convenience sampling in Malaysia and Vietnam, respectively. A descriptive statistical analysis was performed.

Results: Among respondents who had children below the age of 10, 89.6% of Vietnamese respondents and 98.8% of Malaysian respondents reported that their children had experienced an episode of gastroenteritis. Of these, 41.0% of Vietnamese parents and 21.1% of Malaysian respondents reported that the gastroenteritis episode required hospital admission. The most commonly reported length of hospitalization in Malaysia and Vietnam was 2 to 5 days. Overall, the most common hospitalization fees were more than USD 350 in Malaysia and between USD 1 to USD 34 in Vietnam. There were differences in the presentation of gastroenteritis and access to the health system was different in the two countries with different economic impact on families.

Conclusion: Overall, the majority of parents surveyed in both countries reported their children having experienced gastroenteritis. The episodes incurred a financial cost as well as productivity loss. There were several study limitations including the small convenience sample obtained and a lack of cost information to fully account for the economic costs. Nonetheless, the results offer some additional insight into the impact of childhood gastroenteritis on families in these two countries. Education on prevention is needed and vaccination should be considered.

Keywords: Pediatric gastroenteritis; Cost; Productivity loss; Parents
Gastroenteritis is one of the leading causes of pediatric morbidity and mortality, worldwide [1-3]. In terms of causative organisms in children, approximately 70% episodes of gastroenteritis are caused by virus, followed by 10% to 20% by bacteria and less than 10% are due to protozoa [2,4- 7]. The common causative organisms are rotavirus, nontyphoidal Salmonella, Campylobacter species, Shigella species and Escherichia coli [4-7]. Each year, an estimated two billion cases are reported globally with approximately 440,000 annual deaths, particularly affecting children below the age of five in developing countries [1,8]. Furthermore, gastroenteritis is the second most common cause of death in children in this age group after pneumonia [1]. Among the common causative organisms, rotavirus gastroenteritis causes approximately 111 million episodes of gastroenteritis per year requiring home care, 25 million clinic visits, and 2 million hospital admissions.

Studies in Asia have shown that rotavirus contributes 43% to 60% of the diarrheal admissions in Vietnam, 32.9% in Taiwan and 24 to 55% in Malaysia [11-13]. Young children between 6 months and 3 years old have been reported to have a higher prevalence rate of rotavirus gastroenteritis [12,14-15]. In terms of gastroenteritis in general, studies indicated that the peak incidence of gastroenteritis related hospital admissions in Malaysia occur in the rainy season [12], generally peaking at the beginning and end of each year [13] but the months may differ according to different studies.

Taking into consideration the economic burden and costs associated with gastroenteritis, studies conducted have tended to focus on rotavirus-associated gastroenteritis and this has been reported in several studies [9-10,16-17]. In Vietnam, annually, the economic burden of rotavirus gastroenteritis was estimated to be USD 3.1 million in medical costs, USD 685,000 in non-medical costs and USD 1.5 million in indirect costs [9]. In Malaysia, such an economic study has not been performed but a study by Chai and Lee estimated that the cost incurred associated with hospitalization for rotavirus gastroenteritis was USD 194 [18]. The direct medical costs per annum associated to rotavirus gastroenteritis was estimated at USD 10 to 16 million in Taiwan and USD 57 million in Japan [10,17]. In the larger context of developing countries, a study by Rheingans et al estimated the cost of rotavirus gastroenteritis in developing countries in general and the subsequent cost-effectiveness of rotavirus

vaccination [19]. Within this context, Malaysia and Vietnam were classified as upper-middle-income countries respectively [19]. According to the Rheingans study, the cost-effectiveness of rotavirus vaccine at $7.50 per dose was USD 291 and USD 329 per DALY in Vietnam and Malaysia, respectively [19].

Most studies on economic impact have focused on rotavirus infections. Yet, the economic impact of gastroenteritis specifically on families in South East Asia has not been reported thus far. In this study we consider South East Asia here as defined by the Association of South East Asian Nations which include Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam [20]. Within the wider Asian continent, a study conducted in United Arab Emirates had explored the impact of gastroenteritis [21]. The study was a survey among parents which found that an average of 1.4 days of work was missed by parents per episode of gastroenteritis [21]. The study reported that 87% of parents had sought medical care for their affected children and 10% of cases required admission to hospital with an average length of stay of 2.6 days [21]. Furthermore, the average cost of a gastroenteritis episode to parents was USD 64 [21]. On the other hand, a study by Musawi et al. conducted in Bahrain focused on rotavirus infections reported a mean hospitalization duration of 4.1 days [22].

We conducted the present study to assess the impact of gastroenteritis as experienced by parents and evaluate the cost to families and productivity losses when their children have gastroenteritis. Malaysia and Vietnam were selected as two countries representing different South East Asian countries in our study. The two countries have some similarities and intercountry trade is common. However, there are also differences in terms of population size, language and economic development [23,24].
Study design and setting
This was a cross-sectional survey conducted over a period of 9 months between August 2012 to April 2013 in Hanoi and Bac Giang in Vietnam and in the Klang Valley, Malaysia. The survey targeted parents or caregivers with young children below the age of 10. The survey was conducted using convenience sampling and the study participants were recruited in residential areas as well as public spaces.
Data collection
The questionnaire was prepared in English and in the Vietnamese language. The questionnaire contained a total of 22 questions encompassing socio-demographic details as well as the respondent's experience about their child's last gastroenteritis episode. This included the type of treatment, duration of hospitalization, cost of hospitalization, mode of payment of hospitalization fees and the number of days off from work to care for their child who was affected by gastroenteritis. Verbal consent was obtained from the respondents prior to completing the self-administered questionnaire.
Data analysis
Descriptive analysis was performed. For ease of comparison, the costs were converted from local currency units (MYR and VND) to US dollars (USD) based on the currency conversion rate in May 2013 (1 USD=3.06 MYR; 1 USD=20,964.60 VND).
Survey questionnaires were completed by 245 and 307 respondents from Malaysia and Vietnam, respectively. Table 1 presents the demographic information of the respondents. Among the total respondents, 92.0% of the total respondents (234 from Malaysia and 275 from Vietnam) were parents of children below the age of 10. Of these, 72.8% of the total respondents were female rather than male. The majority of respondents from Malaysia (54.6%) reported to have more than 5 children whereas majority of Vietnamese respondents (97.1%) reported to have 1 or 2 children. The most common category of household income reported was USD 850 to USD 1749 (43.6%) among Malaysian respondents while among Vietnamese respondents it was USD 350 to USD 849 (47.1%).
Clinical Presentation
Collectively, vomiting and diarrhea were the more commonly
Table 1:Demographic details of survey respondents.



N (%)


N (%)





245 (100.0%)


112 (77.2%)

133 (91.7%)

307 (100.0%)


38 (12.4%)

269 (87.6%)

Age of respondents

Below 20




51 and over


0 (0.0%)

87 (35.5%)

124 (50.6%)

28 (11.4%)

6 (2.4%)


1 (0.3%)

157 (51.3%)

137 (44.8%)

8 (2.6%)

3 (1.0%)

Parents of children below age of 10




234 (95.6%)

11 (4.5%)


275 (89.6%)

32 (10.4%)

Number of children

1-2 children

3-4 children

5 or more children


70 (20.2%)

87 (25.1%)

189 (54.6%)


267 (97.1%)

8 (2.9%)

0 (0.0%)

Monthly household income


Less than USD 350

USD 350-849

USD 850-1749

USD 1750-3499

USD 3500 and above


27 (11.1%)

8 (3.3%)

60 (24.7%)

106 (43.6%)

39 (16.1%)

3 (1.2%)


1 (0.3%)

134 (43.8%)

144 (47.1%)

25 (8.2%)

1 (0.3%)

1 (0.3%)

Employer type


Private company

Own business

Not working


62 (25.5%)

102 (42.0%)

51 (21.0%)

28 (11.5%)


148 (48.5%)

94 (30.8%)

56 (18.4%)

7 (2.3%)

experienced symptoms during a gastroenteritis episode (Figure 1). In Vietnam, majority of the respondents reported that diarrhea was the most common symptom experienced, 74.8% during clinic visits and 78.0% during hospitalization (Figure 1). On the other hand, Malaysian respondents reported that the common symptom experienced was vomiting, 81.0% during clinic visits and 82.4% during hospitalization (Figure 1).

In addition to that, our study also found a percentage of gastroenteritis reported among children aged from 0 to 5 years old in both countries surveyed (Figure 2). In Malaysia, 63.3% of the respondents reported that their child who had gastroenteritis was between 0 to 1 year followed by 33.2% reporting that their child had gastroenteritis between the ages of 1 to 2 years old and only a minority of respondents reported gastroenteritis episode between age group of 2 to 5 years or above (Figure 2). In contrast, in Vietnam, the proportion of reported gastroenteritis was more commonly reported in children aged between 2 to 5 years old (38.5%) and less than 1 year of age (36.3%) (Figure 2).
Clinic Visit and Hospitalization
Overall, 143 (52.0%) of respondents in Vietnam, and 216 (89.3%) respondents in Malaysia reported that their child had experienced gastroenteritis in the past requiring a visit to the clinic (Figure 3). In addition to that, 41.0% of respondents in Vietnam and 21.1% of respondents in Malaysia reported gastroenteritis episodes requiring admission to hospital (Figure 3).
Figure 1: The symptoms experienced during a clinic visit or hospitalization reported by survey respondents in Malaysia and Vietnam.
Figure 2: The age range of children during gastroenteritis episode reported by survey respondents in Malaysia and Vietnam
Type of hospital
A majority of respondents in Vietnam, 96.6% reported that their child was admitted to public hospitals (data not shown). On the other hand, an almost equal distribution of Malaysian respondents reported admissions to public (51.0%) or private (49.0%) hospitals (data not shown).
Duration of hospital admission
On average, most survey respondents (76.5% from Malaysia and 67.8% from Vietnam) reported the length of stay in hospital between 1 to 5 days (Figure 4). This was followed by 23.5% and 27.1% reporting 6 to 10 days of hospital admission in Malaysia and Vietnam, respectively. Furthermore, 5.1% of Vietnamese respondents reported admissions of more than 11 days while no Malaysian respondents reported hospital admissions of more than 10 days (Figure 4).
Hospitalization fees
In terms of the fees charged for gastroenteritis associated hospitalization, the majority of Malaysian respondents (41.2%) reported paying more than USD 350 whereas the most common fee category reported by Vietnamese respondents (45.9%) was USD 1 to USD 34 (Figure 5). Overall, the fee charged for admission to public hospital due to pediatric gastroenteritis was USD 1 to USD 34 in both countries (data not shown). In contrast, the common gastroenteritis associated hospitalization fee charged by private hospitals in Malaysia was more than USD 350 (data not shown). In Vietnam, this remained unchanged at USD 1 to USD 34 (data not shown).
Figure 3: The age range of children during gastroenteritis episode reported by survey respondents in Malaysia and Vietnam
Figure 4: Length of hospital admission reported by survey respondents in Malaysia and Vietnam.
Time away from work
The majority of the respondents, 47.5% from Vietnam and 56.9% from Malaysia reported taking 2 to 5 days off from work to care for their affected child (Figure 6). Respondents in Malaysia (3.9%) reported that they spent up to 10 days while some respondents in Vietnam (3.4%) reported that they needed more than 10 days away from work to care for their affected child (Figure 6).
We found that there were greater differences than similarities observed. One similarity was that the age range of children affected by gastroenteritis was usually between 0 to 2 years old. This was consistent with the common age range reported in the previous studies in Malaysia, 6 to 17 months [12] and in Vietnam, 13 to 24 months [25]. Another similarity observed was in the days taken off from work by parents or caregivers when their children had gastroenteritis. The majority of parents from both countries reported 2 to 5 days away from work to care for their sick child. This number of days is similar to that found by Howidi et al in the United Arab Emirates as mentioned above [21].
Figure 5: Fees paid for hospitalization reported by survey respondents in Malaysia and Vietnam.
Figure 6: Number of days parents were away from work reported by survey respondents in Malaysia and Vietnam.
There were differences in terms of the presentation of gastroenteritis as reported by parents was treatment seeking patterns, type of hospital and the length of hospitalization associated with pediatric gastroenteritis between Vietnam and Malaysia. A greater proportion of respondents in Malaysia reported their child required a clinic visit compared to hospital admission. In contrast, hospital admissions due to gastroenteritis were more common in Vietnam. The Malaysian findings corroborate with findings by Poo et al who reported that 77% of the patients recruited for a hospital gastroenteritis study had sought a clinic visit before hospitalization [26]. Related to duration of admission, some respondents in Vietnam reported needed more than 10 days away from work whereas none reported this in Malaysia. We speculate that due to socioeconomic circumstances or other reasons, a child's condition in Vietnam may be more severe at the time they are admitted into the hospital. The reason for this difference could not otherwise be elucidated from the survey and may be investigated further in a future study.

On the other hand, we also noted some differences in the access to the health system in the two countries surveyed. From the data collected, we observed that public hospital admissions were more common in Vietnam compared to Malaysia. This is an interesting finding considering that public hospitals are widespread throughout Malaysia providing highly subsidized care. This could be due to a lack of representativeness of our sample. And yet, it may also raise the possibility that when it comes to care of their children, parents are willing to pay for what is perceived as higher quality or greater comfort and hence opt for the private care despite the higher cost to them. The length of hospitalization was similar in both countries with the greatest proportion of respondents reporting that their child was hospitalized for 1 to 5 days. A recent study by Goh et al performed in a tertiary hospital in Sabah, Malaysia also reported similar common range of hospitalization duration, between 1 to 6 days [27]. This length of time is significant considering that in many cases both parents may be working. As well, due the large number of people working in the informal sector or working for daily wages in these two countries, the loss of a week's work could be a significant burden on a family's income. In Malaysia, the percentage of people working in the informal sector varies from less than 10% in some states up to approximately 15% [28]. In Vietnam, this is estimated to be as high as 82% [29]. Therefore, the impact of the number of days spent not working may have worse impact on families in Vietnam if there are more parents earning daily wages.

We found a significant variation in the hospitalization fee charges for gastroenteritis-associated hospital admission in children in Malaysia and Vietnam. The current study observed that the cost of hospitalization per episode was significantly lower in Vietnam compared to Malaysia. Related to this, it was observed that the majority of the parents or caregivers in Malaysia paid more than USD 350 in hospitalization fees per episode whereas the average hospitalization fee in Vietnam was only between USD 1 to USD 34. For Vietnam, our findings are similar to a study by Fischer et al in 2004 which reported that the estimated costs of diarrheal disease in Vietnam was USD 36 [9]. For Malaysia, the cost reported is slightly higher than prospective study by Chai in 2007 in a single academic center which showed that the estimated outof- pocket expenditure incurred by caregivers for an admission to hospital due to rotavirus caused gastroenteritis was USD 194 [18]. This is likely due to the large number of survey respondents reporting their child was admitted to a private hospital. On the other hand, we note that Malaysian respondents receiving public hospital care reported hospitalization fees less than USD 34 only which is similar to that reported by Vietnamese parents in our survey and lower than that reported by Chai. This point can be explained since academic centre fees are generally slightly higher than that charged by Ministry of Health hospitals and lower than that of private hospitals. It is important to reiterate here that our study is intended to report the fees paid by parents as users of the healthcare system. The fees charged by government run hospitals, including academic settings, are greatly subsidized by the governments of both countries [30,31].

There were some recognized limitations in our study. Firstly, this was an exploratory survey and respondents were recruited using a convenience sampling method. Furthermore, the total number of respondents recruited was small. Hence, our survey participants cannot be considered representative of all parents of the two countries. Besides that, our survey data was based on the respondent's recall of their child's most recent gastroenteritis episode. We collected categorical data to ease recall but this has its inherent limitations. In addition, there would have been disruption to other family activities and care of other children in the family particularly with the occurrence of a hospital admission. Additional family helpers may have had to be called to assist with family responsibilities while parents accompanied their child during admission. This cost was not taken into account in our survey. Aside from methodological issues, there were also important differences in the income level, healthcare system variation and possibly cultural differences between the two countries which may explain our findings.

Despite these limitations, findings from our study may provide useful insights into the experience of gastroenteritis from the parental perspective. Out-of-pocket costs incurred, time away from work and the related potential loss of income are important factors to consider. Our study may also have indicated that parents are willing to pay the higher private hospitals fees, at least in Malaysia, to obtain treatment for their child despite its cost. This study highlights that despite economic development in these two countries, gastroenteritis still has significant impact on families. We hope that the findings from our study help to add impetus to a commitment to better educate parents on improving hygiene and preventing childhood gastroenteritis. Simple steps like maintenance of oral hydration through consumption of liquids during an episode of gastroenteritis should be stressed to parents. For instance, breastfeeding infants should continue to breastfeed and older children should be coaxed to drink sips of water more frequently [32]. As rotavirus is one of the most common pathogens causing acute gastroenteritis, vaccination should be considered as a means to reduce the impact on families if the vaccination costs are within affordable reach [19].
In conclusion, gastroenteritis still continues to have a great impact on families even in the urban parts of Malaysia and Vietnam. A large majority of surveyed parents had experience of gastroenteritis in their child. Furthermore, 41.0% of Vietnamese parents and 21.1% of Malaysian parents reported that their child's condition required a hospital admission and a parent needed 2 to 5 days off from work to care for the sick child. There were expected variations observed in the hospitalization costs between the two countries surveyed due to differences in health care systems. Despite the limitations in our study, we believe that our study shows the important economic impact of childhood gastroenteritis on families. This calls for greater attention to prevention including education and vaccination.
The authors would like to thank Ngo Thi Thao, Nguyen Thi Thanh Tam and Gayathri Arumugham for conducting the surveys and Chong Hor Yan and Ainil Hawa Mohamed for their support and assistance.
Conflict of Interest
The authors declared that there are no funding to disclose or conflict of interest with respect to this manuscript
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